SalamAI Event Translation Stations for Reception Desks

Event translation stations: Every desk.
Every visitor understood.

Use a SalamAI campaign to run several two-way translation stations at one event. Each station runs its own conversation. You set access times, languages and device rules in one workspace.

See team controls
The campaign dashboard with a sample event and conversation station.
Manage event translation stations. Sample data

In short

What is an event translation station?

Updated

A translation station is a counter, booth or desk where staff and visitors talk through two-way translation. In SalamAI, a campaign groups several stations for one event or programme. The administrator sets the schedule, languages, access times and device rules once, and each station gets a private link and password, called a grant, without needing a full team account. Every station runs its own independent conversation, with its own audio setup and internet connection; the campaign manages access, not a shared audio feed. Use it for registration desks, help counters and exhibition booths. For medical or legal conversations, use a qualified interpreter.

How do you set up translation stations for an event?

Start by creating a campaign for the event and setting its schedule, access times, allowed languages and device rules. Then add a station for each counter, booth or desk, and give each one its grant: a private link and password for temporary access. At every station, set up a device with its own microphone or headset and a stable internet connection, because stations do not share one audio feed. Brief the staff to keep sentences short and let each translation finish. During the event, monitor active stations and respond to Help requests from the campaign workspace.

What if a station needs help during the event?

Station staff can send a Help request, and the campaign administrator responds from the campaign workspace, where the status of each active station is also visible. Where enabled, Help Angel (beta) gives setup guidance in the console and campaign page. Keep a short checklist at every counter: the right headset or microphone is selected, the internet is connected and both languages are set correctly. Because each station runs independently, a problem at one counter does not stop the others. Each station keeps its own grant, so there is no need to share a team account.

Read nextTwo-way conversation translation →Event translation management →

Set up translation stations

Set access and rules for each station.

Organise

Create a campaign and its operating window

Issue access

Give each station a delegate link or QR

Run conversations

Monitor stations, support and usage

01

Give station operators temporary access

Give each station a private address, password and QR code, or Magic Login where enabled. Access follows the campaign’s times and rules. When the event is extended, eligible station access can follow the new times.

02

Set the right languages and devices

Lock a station’s configuration or allow delegates to choose within your policy. Set simultaneous-station limits and independently control phone participation, shared-phone or shared-microphone use, and recording permissions.

03

Add event details and branding

Set a logo, title, subject and description independently for each campaign, where branding is enabled. The logo also appears in newly generated station QR codes. Delegates get mobile-friendly, localised controls with native-script language choices.

04

Keep station controls close

Shared-phone and shared-microphone layouts support clear speaking turns. Campaign A/L keyboard shortcuts offer another way to operate the speaking controls.

05

Find stations that need help

Monitor live activity and Help requests from one workspace. Campaign administrators and support staff can focus on the stations that need attention.

06

Review usage by campaign and station

Review activity and connected time by campaign and station grant. A grant is one station’s access. Stations running at the same time and both translation directions add usage. Event length alone is not the billable total.

Common station setups

Choose devices for each conversation.

01

Reception and enquiries

Give visitors and staff a shared-phone or microphone layout with hold-to-speak, where permitted.

02

Delegate conversations

Let each side use separate devices or an enabled Participant Companion phone, subject to campaign policy.

03

Event operations

Assign campaign support, respond to Help requests and review station activity after the event.

Common questions

Translation station questions

What is a campaign in SalamAI?

A campaign groups translation stations for an event or programme. The administrator sets its schedule, access rules and allowed options. Each station operates independently.

What is a station grant?

A grant gives one station a private link and password for temporary access. It does not create a full team account and is not an audience listening link.

Do stations share one microphone or central audio feed?

No. Each station needs its own audio setup and internet connection. A shared campaign manages access and rules; it does not mix all station conversations together. See the station diagram.

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